Clover - Batch Out

Closeout gathers all transaction amounts for paid orders and transmits the card transactions as a batch for settlement. Your deposit reflects the total, minus processing fees and adjustments.

Automatic batch out

When you start using Clover with auto-closeout, we'll set a regularly scheduled time your system will close your batch daily based on your requirements.

Enter tips
If your business accepts tips from paper receipts, be sure to enter all tips before the scheduled closeout time. If the closeout event occurs before the tips are entered, you'll lose the unentered tips.

Check transaction details before auto-closeout
You can check details about transactions that occur during your business day before your automatically scheduled closeout time. When the batch closes at the scheduled time, any transactions you checked on throughout the day are included in the single, final batch.
1. On your Clover device, tap the Closeout app.
2. Review the totals for batch, card type, and server.
3. (Optional) Print a report for each total so far.

Notes about transaction types
- Open transactions are not included in a batch until they're completed.
- Some transactions may take longer to process, especially if they are transactions where customers pay the bill after the order is taken and not at the time of the sale.
- Any transactions that are authorized but not yet approved are not included in the current batch, but will be included in the next one.

Manual batch out

Use the Closeout app to close out your batch manually. Keep in mind that when you manually close a batch on one device, all orders on any other Clover device you have are also closed, and you can't enter or edit any tips for the orders on those devices.

Note: Clover Go is set to close out automatically, but manually closing out on any other device closes out the Clover Go batch.

Enter tips and close open tabs
- If you enter tips using the Tips app, tips are added at the time of closeout, not before.
- If you close out manually without adding tips, a message appears and prompts you to enter them before continuing.
- If your business accepts tips on paper receipts, be sure to enter all tips before you close out. If transaction settlement occurs before all tips are entered, you'll lose the unentered tips.
- Close any open tabs before manually closing the current batch.

Close out a batch manually
1. On your Clover device, tap Closeout.
2. Review details for the current batch. You can find totals for the batch, each card type, and server.
3. (Optional) Print reports for each type of amount.
4. Select Close Out All Devices and confirm. When you manually close out, all orders on all Clover devices, including Clover Go, are closed out.
5. (Optional) Select Notify me when closed to have the device ring a notification sound. You'll also receive an email message with closeout details.

Notes about transaction types
- Open transactions are not included in a batch until they're completed.
- Some transactions can take longer to process, especially if they're transactions where customers pay the bill after the order is taken and not at the time of the sale.
- Any transactions that are authorized but not yet approved are not included in the current batch, but will be included in the next one.